Returns & Exchanges
At 40 Dash, we prioritize the freshness and safety of our food products; therefore, we accept returns on non-perishable items within 14 days of delivery. If your order arrives damaged or incorrect, please contact our support team immediately for a full replacement or refund.
Return Process
- 1.Initiate Your Request
Email our support team with your order number and clear photos of the items you wish to return or report as damaged.
- 2.Receive Authorization
Our quality control team will review your request within 24 hours and provide a Return Merchandise Authorization (RMA) number if applicable.
- 3.Package Securely
Place the unopened, non-perishable items in their original packaging, ensuring the RMA number is clearly visible on the outside of the box.
- 4.Refund Processing
Once we receive and inspect your returned items, we will issue a refund to your original payment method within 3 to 5 business days.
